Existing Users Log In
   
New User Registration
*Required field
Question

REACH AN EXPERT











Success

Onboarding, User Adoption & Training

When a new system is introduced, it’s often challenging to manage the change and get users to adapt to a unique solution. Poor user adoption is arguably the biggest reason why companies fail in rolling out a new solution.

 

Whether you’re deploying an information management system or maximizing the value of your current system with an upgrade, we have the tools you need to drive end-user adoption. With our customer success services, you can start getting a return on your investment, fast.

Through a comprehensive succession plan, we map out your training, onboarding and user adoption needs and ensure your users are introduced to new systems in an optimal way. Access to in-depth product knowledge through eLearning, classroom training and more will help your employees reduce support calls and spend less time troubleshooting, discovering new ways to use your information management system more effectively.

THE KINSMEN
SERVICE CONTINUUM

More than providing services, we build value.
Our service continuum strengthens the value of information and ensures reduced risk, quicker responses in critical situations and increased productivity.

STRATEGY
SOLUTION
SUCCESS

STRATEGY

Understand the maturity of your information, detail how it’s managed, used & shared. Develop a plan of action to conquer information chaos & quantify the value & ROI for optimization.

business requirements

Business Requirements Analysis

Struggling to understand how the way you work translates to systems and solutions? We can help you truly understand your business &...

Read More
Placehold Image

Information Value Assessment

What’s value if it doesn’t spell a clear picture of what you’re getting? Many companies know what the upfront cost is for...

Read More
Placehold Image

Information Maturity Assessment

Do you know how complex your information is and if you could improve? Assess where you stand today and let us help...

Read More

SOLUTION

Leading edge, engineering focused solutions to help optimize operations and maintenance, capital projects, handover and asset acquisition information. Solution deployments, renovations, migrations and more.

Placehold Image

Migration & Data Cleanse

Ensure the highest level of quality possible and benefit from automation tools to streamline the process. How’s your business toolbox? If it’s...

Read More
Placehold Image

Renovation & Repair

Does technology sometimes make you feel like you’re being held captive? Are you locked into a solution that has now warped into...

Read More
Placehold

Implementation & Upgrade

End to end implementation, integration, and upgrade services for Accruent Meridian, Radial Viewport, CADAC Organice, and M-Files.   Our team of highly...

Read More
Placehold Image

Definition & Selection

Designing and selecting a solution for your content management is challenging. Let us help you. Studying your current processes, taxonomies and policies,...

Read More

SUCCESS

Beyond software, get unbeatable support and system administration. Training, onboarding and change management for your people, outsource document control and CAD drafting for your Capital projects.

Remote Services

Remote System Administration

Enterprise systems and solutions require a degree of administration and application. Ensuring a smooth-running operation comes down to the quality of your...

Read More
Placehold Image

Solution Support

We were founded with the belief that our support is at the core of what we do. Your ability to utilize the...

Read More
Placehold Image

Imaging Solutions

We work with facilities that were designed and procured in some cases, almost 100 years ago. With so much history, it’s not...

Read More
Placehold Image

Document Control & CAD Drafting

Our ability to deliver what is needed for success across all areas of operation ensures that moving from the current state to...

Read More
Placehold Image

Cultural Change Management

Our ability to deliver what is needed for success across all areas of operation ensures successful, lasting benefits.   At the Kinsmen...

Read More
Placehold Image

Onboarding, User Adoption & Training

When a new system is introduced, it’s often challenging to manage the change and get users to adapt to a unique solution....

Read More

WHY CHOOSE US

We help the world’s leading companies drive profitability growth and safety by optimizing the reliability and performance of their assets.

Inc. 500

Kinsmen Group Ranks #135 on Inc. 500 List of Fastest-Growing Private Companies in America

Best of the Best

Kinsmen Group named “Best of the Best” by Service Performance Insight Research

Philadelphia100®

Kinsmen Group Ranks 13th on the list of the top 100 fastest-growing privately-held companies in Philadelphia, PA

ISO 9001

ISO 9001:2015 certification, the world’s leading standard for quality management systems (QMS)